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  Website Evaluation Survey

Please help us provide you better service by answering the following questions. Your responses will be kept completely confidential.

NOTE: For questions showing the response "Not Selected," please click on the down arrow ( ) to the right of the "Not Selected" in order to get the list of potential response categories. Then, simply click on your chosen response. Any answer left as "Not Selected" assumes no response. Once you have finished answering all the survey questions, click the Submit button to complete the survey.
  1. How frequently do you typically visit our web site?


  2. How satisfied are you with each of the following aspects of our web site?
      Very Satisfied Somewhat Satisfied Neither Satisfied nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied
    Overall appearance:
    Ease of finding the information you wanted:
    Amount of content:
    Quality of content:
    Providing understandable content:
    Providing up-to-date content:
    Level of security:
    Ease of moving around the site (navigation):
    Download speed:
    Educational value of content:


  3. Overall, how satisfied are you with our web site?


  4. If you could make any improvements to our web site, what would they be?


  5. In general, how many hours do you spend on the Internet visiting web sites during any given week?


  6. How old are you?


  7. What is your annual household income (before taxes)?


  8. Which financial institution do you consider to be your primary financial institution? (Where do you conduct most of your business?)


  9. Are you currently a member of Pen Air Federal Credit Union?


  10. Please enter your email address:

  
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