Your safety and security are at the core of what Pen Air and Mastercard do together. A wide range of safety and security benefits including zero liability and Mastercard ID Theft Protection are part of all of our personal and small business credit cards and provide peace-of-mind.

Mastercard offers Mastercard ID Theft Protection™ as standard. Mastercard is the only payment brand that provides your U.S. cardholders with these services-at no extra cost-to help them detect and resolve identity theft. Three powerful components are at the core:

  • ID Theft Alerts™ -This service tracks thousands of websites to learn if personal information is being bought or sold online. If this occurs and Mastercard's ID Theft Alerts discovers it, you will be notified right away so you can be extra vigilant.
  • Expert Resolution Services - Expert assistance is available 24/7. You will be assigned your own personal certified specialist, who will guide you through the process every step of the way-at no extra cost.
  • Emergency Wallet Replacement - Experts assist you in quickly cancelling and re-ordering the contents of your physical wallet such as social security card and driver's license. You can call 1-800-MASTERCARD for immediate assistance to minimize loss.

Mastercard cardholders should have peace of mind knowing that Pen Air won't hold them responsible for "unauthorized transactions." As a Mastercard cardholder, zero liability applies to purchases made in the store, over the telephone, online, or via a mobile device. Learn more about Mastercard Identity Theft Alerts by watching the video: Protecting Your Identity in a Digital World .

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Theft Protection