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PenAir Celebrates Reaching New Heights in 2024 and Shares Plans to Soar in the New Year

Pensacola, Florida – (February 21, 2025) PenAir Credit Union (PenAir) is proud to announce a year of remarkable progress and growth, solidifying its position as a leader in the financial services industry. With new branches, expanded markets, and growth in its commercial banking services, PenAir continues to enhance accessibility and banking convenience and reaffirms its commitment to improving members’ lives.

In January 2024, PenAir broke ground for a new 2,500-square-foot branch in Crestview, FL, and in February, PenAir celebrated the grand opening of its 1,200-square-foot branch in Beulah, FL. Both facilities feature a streamlined design that enhances the member experience with a unique, people-first, tech-friendly approach, including drive-thru Live Interactive Video Experience (LIVE) machines to provide extended hours.

Since its inception in 1936, PenAir has focused on providing members with better rates and personalized service; PenAir positively impacts communities through comprehensive financial solutions, including education, banking, lending, saving, and investing. In 2024, PenAir and its employees invested over $865,000 in 196 local community and nonprofit organizations focused on financial education and health and human services.

PenAir’s commitment to its members has led to an industry-leading Net Promoter Score (NPS), reflecting the trust and satisfaction of PenAir’s valued members. PenAir was recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions for 2024.

“Our growth and accolades in 2024 are a testament to the commitment of our exceptional team. Their unwavering dedication has been instrumental in our mission to enhance lives and strengthen communities for the past 89 years,” shared Lee Morgan, PenAir President and CEO. “To our valued members, thank you for your loyalty and trust. Your commitment to our credit union motivates us to keep striving for excellence. Together, we’ve achieved remarkable milestones in 2024, and I am excited about the opportunities ahead in the coming year.”

PenAir is actively exploring opportunities to expand into new markets, meeting members where they are while bringing unparalleled service and dedication to a broader audience. This growth strategy underscores the credit union’s mission to deliver high-quality financial solutions that make a difference in members’ lives.

In June 2024, PenAir announced the expansion of its membership eligibility, including its robust digital offerings, to include residents of Escambia County, AL, and Houston County, AL, increasing the total number of counties PenAir serves to 19 counties in AL and FL. Additionally, in November of 2024, PenAir opened a new office in Panama City, FL, dedicated to serving the commercial banking needs of businesses throughout the Panama City and Bay County, FL, region.

During 2025, PenAir plans to open its Crestview Branch and begin construction on a new location in Ft. Walton Beach, FL. This year, the credit union will also expand its business and commercial banking services by introducing a broader range of business account options. Recognizing that businesses are vital to strong communities, PenAir remains committed to supporting them through convenient account services and lending solutions.

“As we enter 2025, I am excited for the opportunities and growth ahead. The foundation we’ve built together—grounded in trust, innovation, and service—will serve as the catalyst for our success in the new year,” adds Morgan.

About PenAir Credit Union
Established in 1936, PenAir Credit Union has been a bold force for good, uniting community, resources, and impact. With assets surpassing $2.6 billion, PenAir is dedicated to enhancing the lives of its members from Mobile, Alabama, to Tallahassee, Florida. As a member-owned institution, PenAir prioritizes individual needs, ensuring tailored solutions for financial success. Beyond financial services, PenAir actively contributes to community growth through education, development projects, and charitable endeavors. Learn more about how PenAir is building a legacy of economic empowerment and community enrichment at penair.org.

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