Contact Us

We're here to help

Help us keep your info secure

What info can I send?

DO NOT send a message that includes:

  • Account numbers
  • Social Security numbers
  • Other account or sensitive information

If you need to send any of these, call us instead.

What if I need to send sensitive or account information?

DO NOT use our social media channels. Instead:

You choose which one works for you!

What if I lost my card or think I've experienced fraud?

For immediate assistance, call us at Toll-Free at: 877.473.6247 and hit “option 3”.

For reporting or tips on preventing fraud, check out our Account Security page.

Secure messaging and more with Digital Banking

Use our Digital Banking tools to check balances, pay bills, transfer funds, chat with us, send secure emails about your account, and more.

Learn More About Our Digital Solutions
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Additional ways to contact us

Stop In, Say Hi!
Find a Location Near You
Snail Mail Us

PenAir Credit Union

Atten: Member Services
1495 E. Nine Mile Road
Pensacola, FL 32514

Follow Us On Social Media

Facebook | Twitter | Instagram

We will only respond during business hours at these channels and cannot discuss account activity in any of our social channels.

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