Help us keep your information secure
We will respond to you as quickly as possible. Depending on the complexity of your request, we may take up to a couple business days to respond.
What info can I send?
Please DO NOT send a message that includes:
- Account numbers
- Social Security numbers
- Other account or sensitive information
If you need to send any of these, call us instead.
What if I need to send sensitive or account information?
DO NOT use our online contact form or social media channels. Instead:
- Log in to your Digital Banking and submit a secure message.
- Schedule an Appointment at one of our locations.
- Call us at Toll-Free at: 800.338.1677.
You choose which one works for you!
What if I lost my card or think I've experienced fraud?
Call us at Toll-Free at: 877.473.6247 and hit “option 3”.
Secure messaging and more with Digital Banking
Use our Digital Banking tools to check balances, pay bills, transfer funds, chat with us, send secure emails about your account, and more.
PenAir Credit Union
Atten: Member Services
1495 E. Nine Mile Road
Pensacola, FL 32514