How do I sign up for Digital Banking?
You can sign up for Digital Banking quickly and easily using the following steps:
Select your Digital Banking platform of choice:
- Desktop:
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- Click the “New User” button.
- Enter your member number in the text box indicated.
- In the next box, enter “0000+ the last four digits of your SSN or TIN
[Example: Your SSN is 123-45-6789. You enter: 00006789] - Review and Agree to Terms and Conditions when prompted.
- Create a new username* and password^.
- Enter your contact information, which can be your phone number or email, so your access can be verified through a one-time verification passcode. This is part of the enhanced multi-factor authentication process and will be used for authenticating any unrecognized devices.
- Digital Banking App:
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- Download the PenAir Digital Banking App using the Apple® or Google Play™ store
- Click the “Sign Up” button.
- Enter your member number in the text box indicated.
- In the next box, enter “0000 + the last four digits of your SSN or TIN.
[Example: Your SSN is 123-45-6789. You enter: 00006789] - Review and Agree to Terms and Conditions when prompted.
- You will then be prompted to create a new username* and password^.
- Enter your contact information, which can be your phone number or email, so your access can be verified through a one-time verification passcode. This is part of the enhanced multi-factor authentication process and will be used for authenticating any unrecognized devices.
*Username Requirements: Must be at least six characters long. Must contain one letter. Can contain letters, numbers, and the following special characters: @$*_-=.!~. Cannot contain any white spaces.
^Password Requirements: Must be between 8 and 32 characters. Must contain characters from at least two of the following three categories: Letters, Numbers, or any special characters. Cannot contain any white spaces. Cannot be part of the username. Passwords are case-sensitive. Passwords do not expire.