Financial scams are becoming more sophisticated and are affecting many industries. Remember to Pause. Verify. Protect. PenAir will never ask for your password, PIN, or Authentication code. Learn more at penair.org/account-security.
Log in to your financial institution’s online banking to verify your log in credentials are correct and that there are no holds on the account preventing you from signing in. Add the account again, and pay special attention to the URL to make sure you are attempting to add the correct financial institution. Many institutions have similar names and websites. If your account continues to fail, please submit a support request.
